Product questions, catalog and location sharing. Keep your customer's request moving forward in the same chat.
METAFONICS
Social Media
Don't leave your messages unanswered.
Turn customer interest into opportunity.
AI that answers your WhatsApp, Instagram and Telegram messages, understands your customers and hands the next steps over to your team.
WhatsAppInstagramTelegram
Three platforms. Consistent communication.
Replies tailored to your business on every channel; trackable customer requests instead of scattered messages.
When your post attracts interest, don't leave messages unanswered. Turn interest in your DMs into sales conversations.
Telegram
Respond to customer messages and send collected requests and conversation summaries to the right team.
From a message to the next stepYour customer sends a message.
Your customer sends a message.
Metafonics replies.
A message to Juniper & Loom on Instagram, a warm reply.
Illustrative chat
Customer messaging on Instagram
09:41
Maya ChenA home with character 🌿
Juniper & LoomInstagram messages
Juniper & Loom
Message…
Juniper & Loom · AI representative
09:41
Juniper & LoomHome decor · San Francisco
Maya Chen · InstagramCustomer conversation
Maya Chen
Message…
The message is answeredInterest from Instagram
The need is understoodRoom, product preferences and a time to talk
Moves on to a meeting with the teamThe team confirms a suitable time
Focus on growing your business
Don't get lost in messages.
From the first question to the sales team handoff, keep your customer's needs clear.
A response for every customer
Incoming questions are answered automatically, and your product and service information is shared with the customer.
Accurate information, a consistent voice
The information defined by your business is used. Catalog, pricing and location are shared in the same conversation.
A request ready for your team
When needed, the conversation is handed over to a customer representative, so your team doesn't have to start from scratch.