California Privacy Notice (CCPA)

Privacy Policy Effective Date: [Insert Date] This Privacy Policy describes how Metafonics AI Technologies ("Company," "we," "us," or "our"), located at 1750 Rogers Ave, San Jose, CA 95112, USA, collects, uses, and discloses your personal information. This policy applies to information collected through our website, https://metafonics.com, and any related services (collectively, the "Services"). Metafonics AI Technologies is the U.S. operating entity of the global brand associated with Metafonics Yapay Zeka Teknolojileri A.Ş. We are committed to processing your personal information transparently, fairly, and in accordance with applicable data protection laws, including the Federal Trade Commission (FTC) Act, the Controlling the Assault of Non-Solicited Pornography and Marketing (CAN-SPAM) Act, the Children's Online Privacy Protection Act (COPPA), the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and the California Online Privacy Protection Act (CalOPPA). We take appropriate security measures to protect your information. 1. Information We Collect We collect information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household ("Personal Information"). We may collect the following categories of Personal Information: a. Identifiers: Such as your first and last name, postal address, unique personal identifier, online identifier, Internet Protocol (IP) address, email address, or other similar identifiers. b. Contact Information: Such as your mailing address, email address, and phone number. c. Commercial Information: Including records of products or services purchased, obtained, or considered, call center recordings, order information, invoice and payment information, and customer service inquiries. d. Financial Information: Such as bank account details, credit or debit card numbers, and other information necessary for processing payments and managing financial transactions. e. Internet or Other Electronic Network Activity Information: Including, but not limited to, browsing history, search history, information on a consumer's interaction with our website, application, or advertisements, and information collected from cookies and similar technologies. f. Audio, Electronic, and Visual Information: Such as audio recordings of customer service calls, photographs, or video recordings you may provide or that are recorded for security purposes at our facilities. 2. How We Collect Your Information We collect Personal Information from the following sources: a. Directly From You: When you provide it to us by filling out forms on our website, creating an account, subscribing to our services, contacting us via email, or submitting physical documents. b. Automatically: When you navigate and interact with our Services, we may use automatic data collection technologies (like cookies) to collect certain information about your equipment, browsing actions, and patterns. c. From Third Parties: We may receive information from our business partners and service providers. 3. How We Use Your Information We use your Personal Information for various business purposes, including: a. Providing and Managing Services: To fulfill the contract between us, manage our products and services, process your orders and payments, and maintain your account. b. Customer Support and Communication: To respond to your inquiries, provide customer support, manage complaints and feedback, and send you service-related communications. c. Business Operations and Improvement: To operate and improve our business activities, conduct internal audits and investigations, analyze service usage, and ensure business continuity. d. Marketing and Promotions: To send you marketing communications about our products, services, and promotions, in compliance with the CAN-SPAM Act. You may opt out of receiving promotional emails at any time. e. Legal Compliance and Security: To comply with applicable laws and regulations, conduct audits, manage risk, ensure the security of our operations, and prevent fraud. f. Analytics and Customer Satisfaction: To conduct activities aimed at improving customer relationship management and satisfaction. 4. How We Share Your Information We do not "sell" your personal information in the traditional sense. However, we may disclose or "share" your Personal Information with third parties for business purposes as described below: a. Service Providers: We share information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as cloud hosting (e.g., Microsoft 365), payment processing, data analytics, and customer service platforms (e.g., WhatsApp for business communications). b. Business Partners: We may share information with trusted business partners in connection with our services. c. Legal Obligations and Public Authorities: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency). d. Business Transfers: In the event of a merger, acquisition, divestiture, restructuring, or sale of some or all of our assets, your Personal Information may be transferred as part of that transaction. 5. Your Privacy Rights Under California Law If you are a California resident, you have specific rights regarding your Personal Information under the CCPA/CPRA: a. Right to Know and Access: You have the right to request that we disclose the categories and specific pieces of Personal Information we have collected about you, the sources of that information, the business purposes for collecting it, and the categories of third parties with whom we have shared it. b. Right to Correct Inaccurate Information: You have the right to request the correction of any inaccurate Personal Information that we maintain about you. c. Right to Delete: You have the right to request the deletion of your Personal Information that we have collected, subject to certain exceptions (e.g., to complete a transaction, detect security incidents, or comply with a legal obligation). d. Right to Opt-Out of Sale/Sharing: You have the right to direct us not to "sell" or "share" your Personal Information. To exercise this right, please visit our "Do Not Sell or Share My Personal Information" link on our website homepage. e. Right to Limit Use of Sensitive Personal Information: You have the right to limit our use and disclosure of your sensitive personal information to purposes necessary to perform the services you requested. f. Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. 6. How to Exercise Your Rights To exercise the rights described above, please submit a verifiable consumer request to us by: Emailing us at: info@metafonics.com Calling us at: [Insert Toll-Free Number] Visiting: [Insert Web Form Link, if available] Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your Personal Information. We will need to verify your identity before processing your request and will respond within 45 days of receipt. 7. Data Security We have implemented reasonable administrative, technical, and physical security measures to protect your Personal Information from accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, no method of transmission over the Internet or method of electronic storage is 100% secure. 8. International Data Transfers Our company is based in the United States. Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. This includes data processed by our service providers, such as Microsoft 365, whose servers may be located internationally. By using our Services, you consent to this transfer, processing, and storage of your information in the United States and other countries. 9. Children's Privacy Our Services are not directed to individuals under the age of 16. We do not knowingly collect Personal Information from children under 16. If we become aware that we have collected Personal Information from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us. 10. California "Shine the Light" and "Do Not Track" Disclosures Under California's "Shine the Light" law (Civil Code Section § 1798.83), California residents who provide personal information in obtaining products or services for personal, family, or household use are entitled to request and obtain from us, once a calendar year, information about the customer information we shared, if any, with other businesses for their own direct marketing uses. Some web browsers may transmit "Do Not Track" (DNT) signals. We do not currently take action in response to DNT signals as there is no uniform standard for how to interpret them. 11. Data Retention We retain your Personal Information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements, and to resolve disputes. 12. Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes. 13. Contact Us If you have any questions about this Privacy Policy or our privacy practices, please contact us: Data Controller: Metafonics AI Technologies 1750 Rogers Ave San Jose, CA 95112, USA Email: info@metafonics.com Website: https://metafonics.com Registration Number: [ ... ]