Frequently Asked Questions

Yes. The assistant works 24/7, including nights, weekends and holidays; no call is limited by office hours.

Yes. We connect your existing number to the system and set up call forwarding. If you prefer, we can also set up a new line for your assistant.

Any business that communicates with customers by phone can use it, including healthcare, automotive, real estate, travel and hospitality, e-commerce, finance and insurance, beauty, repair services, and education.

It answers incoming calls, calls your customers, books and reschedules appointments, provides payment reminders, sends updates via SMS and WhatsApp, and reports on every conversation.

Yes. It presents your products and services, announces your campaigns and starts the sales process.

Use scheduled phone reminders for upcoming or overdue payments. The assistant follows the business-specific wording and follow-up process agreed during setup.

Important requests are sent to you by SMS or WhatsApp. Locations, quotes and documents can also be shared with your customers.

All calls are recorded, each customer's decision stage is identified and presented to you as a report.

It routes important or specialized requests to the appropriate team and notifies you via SMS or WhatsApp. During setup, we work with you to decide when calls should be transferred.

Setup takes 3–7 business days. We connect your phone line, customize the assistant for your business, test call scenarios together, and go live once you approve.

Yes. The assistant is configured around your products, services and processes; request, sales, appointment, support and collection scenarios are built to your needs.

Yes. All scenarios and routings are tested together; the system goes live only with your approval.

You can choose a plan with 2, 4, or 8 assistants based on your needs. Each assistant can handle a different task—for example, one can answer incoming calls while another makes appointment reminder calls.

Starter: 2 assistants, 1 user, calls to up to 500 people a day. Professional: 4 assistants, 3 users, up to 750 a day. Premium: 8 assistants, 5 users, up to 1,000 a day.

Call information is used in reports for your business. You can find details about how personal data is processed in our Privacy Policy and Personal Data Notice.

Pricing depends on your selected plan, the number of assistants, and your usage needs. You can request a quote on our Plans page or contact us via WhatsApp.