Resident assistance
Answers questions about local services around the clock and routes callers to 311 or the appropriate department.
City and County Governments
Resident services, service requests, community notifications, and appointment scheduling.
Use cases
Service requests and complaints
Logs issues such as potholes, missed trash pickups, and code complaints during calls and routes them to the responsible team.
Community notifications
Delivers service interruption notices, community event updates, and local government announcements through voice calls or text messages to subscribed residents.
Appointment scheduling
Schedules appointments for permit assistance and other city or county services, sends reminders, and handles rescheduling.