Your customer messages you on Instagram
Someone interested in skin-care services messages your business through Instagram on their phone or computer.
Instagram IntegrationTurn a skin-care question on Instagram into appointment options.
Your customer sends a skin-care question on Instagram. The assistant reviews the request and replies with service information and appointment options in the same text conversation.
Customer sends a message
“Could I get some information about your skin-care services?”
Instagram message receivedSkin-care request understoodMessage reply prepared
Receiving message
01Instagram message02Analysis03Instagram reply ready
How it works
The assistant reviews the message
The assistant identifies the skin-care question and discusses service information and preferred appointment days in the same text conversation.
The reply stays in the same conversation
With a supported account connection and platform permissions, skin-care information and appointment options are shared through Instagram messages. No phone call is needed.
Benefits for your business
Your customer sees skin-care information and appointment options in their Instagram conversation. Everything continues by text, without switching to a phone call.
Make replying easier
Respond to skin-care questions and appointment requests in the same Instagram conversation.
Keep the conversation in context
Consider the customer’s skin-care preferences and available days together within the message thread.
Reduce your team’s workload
Prepare replies to common service questions using your business’s information.