E-Commerce
An answer to every question.
Personal attention for every purchase.
AI that welcomes customers messaging your website, calls them back on request and keeps communication going from shopping to after-sales support.
Working with your existing e-commerce platform.
Bring your customer's question, your products and order information into the same conversation.
Connection with suitable API access
Product, order and shipping information can be connected through the API offered by your existing platform. Available information and actions are determined after assessing your platform's permissions and technical compatibility.
Your customer sends a message.
Your AI calls back right away.
Let customers interested in a product continue discussing the same question by phone whenever they want.
Illustrative shopping scenario and AI-generated conversation · No real call is made.
By your side at every step of shopping.
Explains products
Provides product information and answers questions.
Helps with shopping
Guides customers to products that suit their needs.
Tracks orders and shipments
Shares order status and shipping information.
Handles return requests
Handles return and exchange requests.
Maintains after-sales communication
Follows up on customer satisfaction after the sale.
Order, shipping and return information is provided through integration with your e-commerce platform.